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HI-FLO WATER & SEWER

Frequently Asked Questions

How Often Should I Have My Plumbing Inspected?
A yearly home plumbing inspection is recommended to ensure all of your plumbing remains in excellent shape. Such inspections allow us to identify issues that are just beginning and which we can address head on before they become a headache.
Should I drain my water heater?
You should be draining your water heater regularly if you'd like to extend its' life. We recommend draining your water heater at least once a year or every six months if you have hard water. Be careful trying to drain really old water heaters as the stock drain valves are known to fail over time.
Why is my sump pump running all the time?
Your sump pump may be continuously running due to a stuck float switch, a clogged discharge line or even a bigger plumbing issue such as a leak.
How long does a water softener last?
Water softeners last, on average, ten to fifteen years if they are properly maintained. Proper consistent maintenance and care will ensure your water softener lasts longer.
Should I test my well water?
We recommend testing your well water when purchasing a new home as well as before replacing any water filtration equipment. This ensures that the new equipment is suited to remove the identified bacteria and contaminants in your water.
Frequently Asked Questions

Service Questions

What services do you offer?
HI-FLO Water and Sewer offers Residential and Commercial plumbing services, Excavation, Bathroom remodels and much more. Feel free to check out our Services page to find out more.
Are you licensed and insured?
Yes. HI-FLO Water & Sewer is a licensed plumbing company with the state of Illinois and we have business insurance.
How quickly can you fix an emergency?
We handle nearly all emergency calls in the day they are received. If you're experiencing a plumbing emergency and need someone to come out as soon as possible, please call us at (224) 822-5316.
Do you offer sewer and main water line replacement?
Yes, HI-FLO Water & Sewer offers Sewer line and Main water line replacements. We will identify existing issues, excavate the existing lines and replace/repair any identified problems.
Do you provide non-plumbing services?
Yes. HI-FLO Water & Sewer offers non-plumbing related services such as excavation, general construction and much more.

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